Administration Team Leader - Horsham

Job Title: Administration Team Leader

Location: Horsham

Contract: Permanent

Hours: Full Time

Eurovia UK Ltd is a national highways service provider. Our priority is for our workforce to receive specialist, health & safety and other training that ensures our people can work safely and effectively and our clients receive the highest standards of delivery. This means we have a constant high volume of training that needs to be organised for our divisions.

 

As an Administration Team Leader, you will drive workflow and oversee the training requests and associated activities that centrally come into the Training Administration team, as well as personally undertaking this work.

 

Team leading duties include:

  • Leading a small team to ensure the work is fairly distributed (including to yourself)
  • Ensuring a collaborative working environment that achieves a responsive service to the business
  • Meeting agreed targets and SLAs
  • Assisting the team to resolve any issues
  • Ensuring accuracy, attention to detail and adherence to processes
  • Managing the team’s holidays, attendance and performance

 Administration duties include:

  • Sourcing and booking high volume specialist training courses and sending out joining instructions
  • Following up all attendances and obtaining delegate feedback
  • Entering training information into the SAP system and distribute certificates
  • Liaising with internal trainers, external vendors, training providers and industry bodies and sector skills councils such as LANTRA, CSCS and CITB

You will ideally have similar experience of leading a small administration team and working with a central work flow, such as from a shared service or contact centre and be willing to carry out your fair share of the administration work. Your skills will need to include multi-tasking and being highly organised as well as being customer focused. You will need to be a competent user of Microsoft applications such as Word and Excel and have the ability to learn our in-house system SAP – for which training will be provided.

 

The role is based in our refurbished head office in Horsham, as part of the wider HR department and offers a professional yet friendly working environment. We are accredited and proud of our awards for Investors in People and Investors in Diversity, demonstrating our commitment to developing our people and ensuring equal opportunities to all who come into contact with our business.

 

How to apply:

If you would like to apply for this opportunity, please email your CV and cover letter quoting REF: 214

careers@eurovia.co.uk

 

We are proud of our awards for Investors In People and Investors In Diversity, representing our pledge to developing our people and commitment to equal opportunities.

 

NO AGENCIES PLEASE